Production
Senior QC Executive
Sucafina
Full-time, Mid-Senior Level
Remote: No
Company Description
Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.
Job Description
Role Summary:
We are hiring an experienced Quality Control (QC) Supervisor to join our production team. This person needs to understand quality systems (ISO/HACCP), be meticulous when inspecting products, keep strong records, and communicate well to lead a small team across shifts. Your most important duty is to proactively investigate quality issues and drive continuous improvements throughout the factory.
Job Details:
1. Quality Checks & Product Release:
- Manage quality checks from receiving raw materials to releasing the finished product.
- Check 100% of incoming material, make sure they are clean, labeled correctly, not contaminated, and meet our QC rules.
- Check product quality during production, focus on correct ratios, clealiness and control of environment;
2. Documentation & Compliance:
- Keep clear and complete QC records for all checks: raw materials, during production, and finished products.
- Write and update reports: inspection sheets, non-conformance reports (NCR), and forms for batch release.
3. Problem Resolution & CAPA:
- Investigate internal quality issues and customer complaints to determine root cause and have plan fixing actions (CAPA).
- Monitor for recurring issues and propose solutions to continuously improve processes and prevent future problems.
4. Improving Quality
- Find and report quality issues that happen often, and suggest better ways to work.
- Encourage a focus on quality and safety throughout the factory.
Job Qualifications
- Bachelor’s degree in Food Technology, Chemistry, or related field;
- 3 years’ experience in food or beverage quality control, preferably in instant coffee or similar; powder-based operations, experience in leading a small team is a plus;
- Good knowledge of food safety systems (HACCP, ISO, HALAL, FSSC);
- Sensory evaluation and cupping skills required;
- Proficiency in MS Office; ERP or factory data systems knowledge is a plus;
- English communication (spoken and written) preferred.