Sales

Beauty Consultant - Indoor Sales

Malia Group

Beirut, Beirut Governorate, Lebanon
Full-time, Entry Level
Remote: No
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Company Description

Driven by a pioneering spirit, Malia Group is a multifaceted group of 25 companies that are leaders in 6 sectors including: Industries, Consumer Goods Distribution, Technology Solutions, Fashion, Engineering & Contracting, and Hospitality & Real Estate. With a direct presence in Lebanon, Iraq and the UAE, our purpose is to ensure excellence in the creation, production, and the timely delivery of goods and services.

Job Description

Job Purpose

  • Responsible for providing excellent customer service and reaching targeted figures by promoting the company’s image and ensuring customer satisfaction and retention. 
  • Perform duties in accordance with Malia Group policies and procedures.

Duties & Responsibilities

  • Reach POS weekly/monthly target and maintain raking standard
  • Handle the opening and closing of the shop and maintain work area in a clean and organized manner
  • Ensure excellent customer service (consultancy, customer complaints handling, returns..)
  • Maximize volume and value of sales while dealing with customer
  • Abide by invoicing procedure of assigned POS, adequate storage, shelving and visibility
  • Optimize stock management and ensure healthy stock levels (replenish stock level, items transfer, daily count..)
  • Report important sales rotation, daily sales activities, raised complaints, store activities..
  • Conduct post sales follow-up (call customers to ensure satisfactory result after use of product) and any sales calls to customers (call to inform about sale periods, launching of new items and reminders about make-up/skin-care appointments)
  • Create and update POS clients’ database
  • Represent the brand image in a positive and professional way by wearing according to the dress code, clipping the name tag and having make-up on at all times
  • Monitor and report to Business Manager competitor's activities such as sales initiatives, new product launches and price changes
  • Provide recommendations regarding the improvement of customer sales and retention tools
  • Participate in management meetings and take responsibility for sales improvement initiatives

Job Qualifications

Education

Makeup or Beautician diploma

Experience

Experience in sales of minimum 1 year

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