Administrative
Clinics and Diagnostic Center Coordinator
Other
Full-time, Entry Level
Remote: No
Company Description
A reputable hospital in Lebanon is expanding its healthcare service with the opening of a modern Outpatient Clinics and Diagnostic Center in Beirut area. Bringing together multi-specialty clinics and state-of-the-art diagnostic services the new center is dedicated to providing high-quality, compassionate outpatient care.
Join us in building a high- team for this exciting new facility.
Job Description
The Clinic & Outpatient Center Coordinator, coordinates for the daily operational, and administrative performance of the outpatient clinics and diagnostic center. This position ensures flawless clinical workflows, high-standard facility upkeep, strict regulatory compliance, efficient inventory control, and exemplary person-centered care. The center Coordinator manages administrative and clinical personnel, nurtures physician relationships, and drives continuous process improvements through data-driven reporting.
- Manage daily patient intake, registration, appointments booking and throughput in the HIS/EMR to minimize wait times and eliminate bottlenecks.
- Coordinate physician schedules, staffing rosters, and room allocations to maximize clinic and diagnostic utilization.
- Conduct daily inspections of exam and diagnostic areas.
- Act as the first point of contact for patient issues and service recovery, ensuring compassionate, high-quality care.
- Monitor patient satisfaction surveys, investigate complaints if any and execute corrective action plans.
- Analyze monthly patient volumes, physician utilization trends, and referral compliance to identify bottlenecks and service expansion opportunities.
- Maintain strong relationships with consulting physicians and referring providers, and collaborate on marketing campaigns to drive patient growth.
- Direct administrative and clinical staff, oversee onboarding, assign daily schedules, and conduct SMART performance and competency evaluations.
Job Qualifications
- BS in nursing or in a clinical/ paramedical field is a must
- Master’s degree in healthcare management or public health is a plus.
- 7+ years of experience in healthcare or clinical field.
- Administrative skills, Organization, Time and People Management abilities
- Customer Service skills and Strong communication skills.
- Ability to work independently and in a team
- Demonstrates a strong ability to identify, analyze and solve problems. Ability to work under pressure.
- Proficiency in spoken and written English and Arabic; French is a plus.